The device is slow in recognizing fingerprints / does not recognize fingerprints (TimeMoto Time Clock Systems)

Light, humidity conditions and dirt on the fingerprint sensor may have an impact on the performance of the fingerprint reader. We advise you to regularly clean the fingerprint sensor, and advise your users to use it with clean fingers.

Should fingerprints only be recognized slowly or not at all, even after cleaning the sensor, we suggest to increase the sensitivity of the sensor.

Open the [Menu] and select [System Settiings] > [Fingerprint] > [FP Sensor Sensitivity]. Select the option “High”.

Fingerprints should now be recognized. 
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