Updating the TM-818, TM-828 & TM-838 Firmware

Important: this firmware update is only for the TM-818, TM-828 and TM-838 devices. This firmware update is not for the TM-600 series (TM-616 and TM-626), TA-8000 series (TA-8010, TA-8015, TA-8020, TA-8025, TA-8030, and TA-8035), or older TA devices (TA-600, TA-800, and TA-900 series). Using the wrong firmware update can cause your device to be inoperable.

If you want to know how to identify your device type, please see the following article:

We have developed a new firmware update for the TimeMoto TM-818, TM-828, and TM-838 time clock systems. The update includes improvements such as better communication and synchronisations between your time clock system and TimeMoto Cloud and PC Software. 

Checking your current firmware version

To check your current firmware version, go to the [Menu] > [System Info] > [Firmware Info]. At the top you will find the firmware version.
Firmware version 1

Firmware version 2.1
Firmware version 2.4

Firmware version 3.0

Firmware version 3.1

You can also check your device's current firmware version from within the TimeMoto PC Software, if your device is connected by LAN or WiFi. Select [Edit] > [Device], and click on the connected device. In the bottom of the window, you can see the current firmware under "Firmware".

Firmware version in the TimeMoto PC Software

If your device can be updated, click on the "Update"-button. A page with the firmware files and these update instructions will open in your web browser.

Download the firmware update file

To upgrade your device you need to install a new firmware file on the device. Please click here to download the update file and save it on your computer.

Installing the update on your device

After downloading the file, unzip the file.
Right-click the file to see the options to unzip / unpack the file

Once you have extracted the files, you will see a file called emfw.cfg.
File extraction window

Plug a USB drive into your computer. Copy the file emfw.cfg from the unpacked folder on to the USB drive.
Copying the file to the USB drive

Copying the file to the USB drive should take only a few seconds. Click on the USB drive in your window to guarantee that the file has been copied into the root of the USB drive.
Firmware file is successfully copied to the USB drive
Next, plug in the USB drive into the USB port on the side of your TimeMoto time clock system. Open the Menu of the system, and select [System Settings]. Press [OK] to open the system settings.
System Settings in the main menu

In [System Settings],  navigate to [USB Upgrade] and press [OK].
USB Upgrade option in the System Settings

The device will now apply the USB update.
The system prepares and applies the update of the firmware

After the update has been successfully applied, the system has to be rebooted. Press [OK] to reboot the device.
Reboot confirmation after updating the system

After the reboot, the system has been updated!

Checking your current firmware version

To check your firmware version, open the Menu of your time clock system and select [System Info] > [Firmware Info]. At the top, you will find the firmware version.

The current firmware version 3.3

If the firmware version is changed to Ver 3.7, you have successfully updated your firmware.
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