Additional Information / Troubleshooting

• Cannot Connect to Wi-Fi (TimeMoto Time Clock Systems)
• Device does not connect to the Cloud (TimeMoto Time Clock Systems)
• "Authentication failure" displayed on device (TimeMoto Time Clock Systems)
• Issues during the first-time use setup / registration procedure (TimeMoto Time Clock Systems)
• The device is slow in recognizing fingerprints / does not recognize fingerprints (TimeMoto Time Clock Systems)
• What happens with the fingerprints stored on the device? (TimeMoto Time Clock Systems)
• Updating the TM-616 & TM-626 Firmware
• Updating the TM-818, TM-828 & TM-838 Firmware