- Getting Started
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The Basics
- Description and Layout
- Searching for the TimeMoto device in the PC Software
- Creating users (TimeMoto PC Software)
- Work schedules (TimeMoto PC Software)
- The "Presence" screen (TimeMoto PC Software)
- "Day" report in the TimeMoto PC Software
- "Period" report in the TimeMoto PC Software
- Projects (TimeMoto PC Software)
- Updating the TimeMoto PC Software
- Using the Planning for flexible work schedules (TimeMoto PC Plus Software)
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+ 5...
- Advanced Usage Scenarios
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Additional Information / Troubleshooting
- User privileges (TimeMoto PC Software)
- Saving additional user-related comments (TimeMoto PC Software)
- Using the TimeMoto PC Software with a USB Stick (TimeMoto PC Software)
- Using the FP-150 / RF-150 with the TimeMoto PC Software
- Supported operating systems (TimeMoto PC Software)
- Does TimeMoto PC Software support connection via VPN?
- Which seperator does the PC Software use when exporting data to CSV
- Firebird SQL database (TimeMoto PC Software)
- Moving the PC Software to a new computer
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Troubleshooting
- The software does not accept my license information (TimeMoto PC Software)
- How do I change my login credentials for the PC Software?
- "USB stick not present" error message when trying to download data from the device (TimeMoto PC Software)
- How can I replace a lost RFID-tag with a new one without losing any linked clocking data of this user? (TimeMoto PC Software)
- In the Report, the clocking data is shown on the wrong date (TimeMoto PC Software)
- Connection issues with the time clock device (TimeMoto PC Software)
- Switching from TA / TA+ Software to TimeMoto PC / PC Plus
- I do no longer see the grid view (TimeMoto PC Plus Software)
- Download
Searching for the TimeMoto device in the PC Software
Your device could not be found on the Network using the automatic Search function in the TM/TM+ Software.
Please go to you device an make sure, one of the icons is shown in the right top corner.
If the device has a physical connection to the network, we can check if the it is correctly set up. Log-In into the menu and follow the Menu according to step 1 or step 2, with the connection type you are using.
If the device has a physical connection to the network, we can check if the it is correctly set up. Log-In into the menu and follow the Menu according to step 1 or step 2, with the connection type you are using.
1. Using an Ethernet Connection
If you are using an Ethernet connection to connect the Device to your TM/TM+ Software, please follow the Menu like this:
You’re now in the Network Menu where you can see the IP address of the Device.
Please activate DHCP. If DHCP is already set, please deactivate DHCP first, before activating DHCP again. The device will trigger a request to the DHCP Server, to obtain a free IP Address.
You’re now in the Network Menu where you can see the IP address of the Device.
Please activate DHCP. If DHCP is already set, please deactivate DHCP first, before activating DHCP again. The device will trigger a request to the DHCP Server, to obtain a free IP Address.
Please write Down the IP Address and go back to the Software. In Step 3, we will show you, how to find you device in the Network.
2. Using a Wi-Fi Connection
If you are using a Wi-Fi Connection to connect the Device to your TM/TM+ Software, Please follow the Menu like this:
You’re now in the Network Menu. Please Check WiFi in order to enable the WiFi module.
Go to the bottom of the list and check DHCP to enable automatic Network Addressing.
You’re now in the Network Menu. Please Check WiFi in order to enable the WiFi module.
Go to the bottom of the list and check DHCP to enable automatic Network Addressing.
Search for the Wifi name assigned to you from your IT Admin.
Enter the password you also received from your IT Admin and confirm by pressing OK.
If password is entered correctly, you will see that the device is connected to the Wifi and also an IP Address is given.
Please write Down the IP Address and go back to the Software. In Step 3, we will show you, how to find you device in the Network.
3. Adding the Device to the Software
In the Software under Device, klick on the search button:
Your device should be appear in a pop up box. press Yes to add the device to the device list.
NB: In some cases, the software will not be able to find the device automatically. In that case, click on
You need to press the plus button to manually add a device to the list.
In the pop-up window, give a name to the device, fill in the IP address you noted previously, and click on the ”This computer” button to link the device to your PC. Press OK to save.
If you already have the device in your list, you also can update the IP Parameters Manually. Select the device and klick on the edit button:
Please edit the IP Parameters Manually and Press OK.
Your device should be appear in a pop up box. press Yes to add the device to the device list.
NB: In some cases, the software will not be able to find the device automatically. In that case, click on
You need to press the plus button to manually add a device to the list.
In the pop-up window, give a name to the device, fill in the IP address you noted previously, and click on the ”This computer” button to link the device to your PC. Press OK to save.
If you already have the device in your list, you also can update the IP Parameters Manually. Select the device and klick on the edit button:
Please edit the IP Parameters Manually and Press OK.
4. Troubleshooting
4.1 Ethernet Connection
If it is not possible to connect the device by Ethernet, please make sure that at the back of the device, the Cable is plugged in correctly.
Also make sure, that the other end of the cable is communicating with your Switch or Router. Ask Your IT Administrator to assist you.
Please follow Step 1 once more.
4.2 Wi-Fi Connection
If your Wi-Fi Connection is lost, please try to reconnect to you Access-Point.
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