Searching for the TimeMoto device in the PC Software
Your device could not be found on the Network using the automatic Search function in the TM/TM+ Software.
Please go to you device an make sure, one of the icons is shown in the right top corner. One of the right top icons should be displayed If the device has a physical connection to the network, we can check if the it is correctly set up. Log-In into the menu and follow the Menu according to step 1 or step 2, with the connection type you are using.
1. Using an Ethernet Connection
If you are using an Ethernet connection to connect the Device to your TM/TM+ Software, please follow the Menu like this: Main Menu -> System Settings Select Communication Select Network Check Ethernet. Check DHCP. See IP Address You’re now in the Network Menu where you can see the IP address of the Device. Please activate DHCP. If DHCP is already set, please deactivate DHCP first, before activating DHCP again. The device will trigger a request to the DHCP Server, to obtain a free IP Address.
Please write Down the IP Address and go back to the Software. In Step 3, we will show you, how to find you device in the Network.
2. Using a Wi-Fi Connection
If you are using a Wi-Fi Connection to connect the Device to your TM/TM+ Software, Please follow the Menu like this: Main Menu -> System Settings Select Communication Select Network Check WiFi. You’re now in the Network Menu. Please Check WiFi in order to enable the WiFi module. Enable DHCP Go to the bottom of the list and check DHCP to enable automatic Network Addressing.
Select Your WiFi name Search for the Wifi name assigned to you from your IT Admin. Network Password. Enter the password you also received from your IT Admin and confirm by pressing OK. Wifi is connected and IP Address is obtained from the DHCP Server If password is entered correctly, you will see that the device is connected to the Wifi and also an IP Address is given. Please write Down the IP Address and go back to the Software. In Step 3, we will show you, how to find you device in the Network.
3. Adding the Device to the Software
In the Software under Device, klick on the search button: Button to search for new devices within the same network. Your device should be appear in a pop up box. press Yes to add the device to the device list. Pop up box of new device found. NB: In some cases, the software will not be able to find the device automatically. In that case, click on You need to press the plus button to manually add a device to the list. add button in the device section In the pop-up window, give a name to the device, fill in the IP address you noted previously, and click on the ”This computer” button to link the device to your PC. Press OK to save. Add a Device Manually. If you already have the device in your list, you also can update the IP Parameters Manually. Select the device and klick on the edit button: Edit a Device in the Device Section.
