- Getting Started
- The Basics
- Advanced Usage Scenarios
-
Additional Information / Troubleshooting
- Cannot Connect to Wi-Fi (TimeMoto Time Clock Systems)
- Device does not connect to the Cloud (TimeMoto Time Clock Systems)
- "Authentication failure" displayed on device (TimeMoto Time Clock Systems)
- Issues during the first-time use setup / registration procedure (TimeMoto Time Clock Systems)
- The device is slow in recognizing fingerprints / does not recognize fingerprints (TimeMoto Time Clock Systems)
- What happens with the fingerprints stored on the device? (TimeMoto Time Clock Systems)
- Which types of badges and cards are compatible with TimeMoto devices?
- Can I use TimeMoto with my ID06 card? (TimeMoto Time Clock Systems)
- Firmware Updates
How to identify your device type
When updating your TimeMoto device, it is important to make sure you use the right update for your device. In this article, we show you how to identify your device type.
In the TimeMoto device range, we differentiate between devices from the TM-600 series and TM-800 series. Each series uses their own firmware updates, and it is important that you only use the firmware update made for your device series when updating your device.
The TM-600 series includes the TM-616 and TM-626. The TM-800 series includes the TM-818, TM-828, and TM-838.
Your device type is mentioned on the original packaging of the device. You can find it on the side and back of the packaging.
Your device type is also mentioned on the back of your device. You find it below the barcode and serial number, next to the term “Model”.
You can also identify your device type by how the buttons on the device’s front are designed. TM-600 series devices have actual buttons, while the TM-800 series has a keyboard using touch-sense keys.
In your device’s menu, you can also see the device type. Open the [Menu] on the device, and select [System Info] > [Device Info]. Under “Device Name”, you see your device type.
Your device type is also mentioned on the back of your device. You find it below the barcode and serial number, next to the term “Model”.
You can also identify your device type by how the buttons on the device’s front are designed. TM-600 series devices have actual buttons, while the TM-800 series has a keyboard using touch-sense keys.
In your device’s menu, you can also see the device type. Open the [Menu] on the device, and select [System Info] > [Device Info]. Under “Device Name”, you see your device type.
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