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Safescan TA-8000 series Time Clock Systems
- MY TA DEVICE DOES NOT APPEAR AS "CONNECTED" IN THE SOFTWARE (Safescan TA-8000)
- Changing the language (Safescan TA-8000)
- Create a user (Safescan TA-8000)
- CONNECTING YOUR TA TERMINAL WITH WI-FI (Safescan TA-8000)
- USING THE FINGERPRINT AND RFID-READER (Safescan TA-8000)
- LOCATING THE SERIAL NUMBER OF YOUR TERMINAL (Safescan TA-8000)
- REGISTERING FINGERPRINTS AND A BADGE FOR THE SAME USER (Safescan-TA-8000)
- COMPATIBLE USB STICKS FOR YOUR TA TERMINAL (Safescan TA-8000)
- INCREASING FINGERPRINT RECOGNITION SPEED (Safescan TA-8000)
- DO SAFESCAN TERMINALS USE A MIFARE READER? (Safescan TA-8000)
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Safescan TA / TA+ PC Software
- Installing the Safescan TA software
- Activating the Safescan TA software
- Upgrading from a trial to a licensed version (Safescan TA Software)
- Changing the language of the Safescan TA software
- License key error (Safescan TA Software)
- Changing the password in the Safescan TA software
- My TA is visible on the network but not in the TA-software.
- Setting-up a workschedule (Safescan TA Software)
- Preventing double clocking data (Safescan TA Software)
- Rounding clocking hours (Safescan TA Software)
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- Safescan TA / TA+ PC Software – End of Life
- Safescan Time Attendance - End of Life
- Firmware Update
MY TA DEVICE DOES NOT APPEAR AS "CONNECTED" IN THE SOFTWARE (Safescan TA-8000)
There are several points you can check:
• On your device, check the icons on the top-right hand of the screen for any connection error. If the LAN icon shows a problem, make sure that the cable is correctly inserted on the device side, and on the router/switch side. If the WiFi icon shows a problem, check that your router is still active and that the WiFi password has not been changed.
• If everything seems correct on the device, try and ping the IP address of the TA device from a PC on the network. If the ping returns valid data, make sure in the software that the IP address given to the device is the actual IP address of the device.
• Make sure that the COMM key on the device is the same as the one entered in the software.
• Check that your firewall allows the TA/TA+ Software to communicate on the network.
• On your device, check the icons on the top-right hand of the screen for any connection error. If the LAN icon shows a problem, make sure that the cable is correctly inserted on the device side, and on the router/switch side. If the WiFi icon shows a problem, check that your router is still active and that the WiFi password has not been changed.
• If everything seems correct on the device, try and ping the IP address of the TA device from a PC on the network. If the ping returns valid data, make sure in the software that the IP address given to the device is the actual IP address of the device.
• Make sure that the COMM key on the device is the same as the one entered in the software.
• Check that your firewall allows the TA/TA+ Software to communicate on the network.
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